Shipping and Receiving Clerk

Summary

The Shipping and Receiving Specialist is responsible for ensuring the accurate and timely handling of all shipments and inventory within the warehouse. This includes pulling, packing, shipping products and supplies, coordinating transport, maintaining records, and receiving inventory and RMAs. The position requires adherence to Service Level Agreements (SLAs) and company policies to meet both internal and external customer needs.

Duties and Responsibilities include the following. Other duties may be assigned.

• Ship all goods within 48 hours of receipt or as specified by the pick ticket date.
• Accurately pull, verify, and deliver parts for orders and technical support requests.
• Pack goods in boxes or pallets after verification by teammates or the Logistics Coordinator.
• Coordinate shipping through carriers (e.g., FedEx, UPS, Old Dominion) based on the pick ticket or Shipping Bible.
• Collaborate with customer service for necessary international shipping documentation.
• Receive and process incoming inventory, supplies, and RMAs according to the receiving procedure.
• Unload containers, air shipments, and LTL freight deliveries, and stock shelves appropriately.
• Place orders for free supplies from courier websites and report shortages to the Logistics Coordinator and Operations Manager.
• Communicate inventory discrepancies, including part and lot numbers, to the Logistics Coordinator and Operations Manager.
• Maintain a clean and safe work environment, adhering to safety policies.
• Conduct weekly cycle counts and assist with annual physical inventory counts.
• Perform other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work in a team structure.
• Ability to communicate verbally and written with people inside and outside an organization.
• Ability to plan, organize, and prioritize work.
• Ability to obtain and process information.

Education and/or Experience          

• High School Diploma or GED required.
• Minimum of 2 years of relevant shipping and receiving experience or related training.
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Self-motivated with a results-oriented approach.

Language Skills                   

• Ability to effectively communicate in the English language, both verbally and in writing.
• Ability to read and interpret technical journals, specifications, international technical standards, etc.    

Computer Skills     

• Proficiency with Microsoft applications (Windows, Outlook, Word, Excel).
• Experience with shipping management software (e.g., FedEx, UPS, Old Dominion).
• Familiarity with ERP systems.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee works primarily in an office environment, within a well ventilated area, and is exposed to moderate noise levels.

Work Requirements

• Compliance to all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
• Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire a valid passport.
• Must be legally eligible to work in the country in which you are hired. 
•  Ability to lift and move up to 50 lbs.
• Ability to stand for up to 8 hours per day.

HID is committed to building a diverse, equitable, and inclusive workforce that reflects the global communities we serve. As an equal opportunity employer, we welcome applications from individuals of all backgrounds, experiences, and perspectives. We evaluate applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic. Our goal is to create a workplace that empowers everyone to thrive and be their authentic selves, fostering an environment of mutual respect and inclusivity.If you have a disability and require assistance or accommodation to participate in the application process or to perform essential job functions, please contact accommodations-ext@hidglobal.com