Billing Specialist

ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, which is the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world.

Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. We have a fantastic opportunity available in the Self-Storage Business Area for a Billing Specialist.

As part of ASSA ABLOY Global Solutions, the self-storage business unit is a leader in access control and security for the self-storage industry, with the largest volume of installations. PTI provides the most innovative, durable, and reliable security products available today and offers a wide range of integrated security solutions, including cloud-based solutions, keypads, wired and wireless door alarms, mobile apps for both renters and facility staff, and robust security software that integrates seamlessly with most management software on the market.

Your Role in Keeping the Future in Safe Hands…
As the Billing Specialist for the Global Solutions division of ASSA ABLOY, you will work closely with the finance team at PTI Security and be primarily responsible for billing, collections, and accounts receivable activities. The ideal candidate would have experience working successfully in a fast-paced environment and be accustomed to working with lockbox and banking information, as well as deciphering remittance data for electronic forms of payment such as wire, ACH, and credit card transactions.

What you will do…    
•    Review, research, and validate cash and credit transactions in NetSuite

•    Utilize the online banking applications to enable customers to view, research, and apply all incoming lockbox receipts based on receipt number, customer name, and various other search criteria

•    Accurately apply receipts at the invoice header level for both system-generated and manual invoices, collaborating directly with the appropriate parties when additional information is needed

•    Analyze and report on customer billing and payment activity

•    Assess billing and collections procedures, identifying opportunities for continuous improvement

•    Manage the billing email inbox, responding to customer inquiries and change requests regarding billing

•    Show willingness to assist with additional tasks as needed

•    Research, consolidate, and correct any misapplied funds identified during daily activities

•    Research and process any validated refunds during daily activities

•    Review and gather all required information to complete the Wire/EDI/ACH payment file posting in NetSuite, ensuring that all electronic payments are applied thoroughly and accurately

•    Respond to research requests for remittance support/documentation within 48 hours of the request

•    Complete research requests regarding potential misapplied payments or inquiries within a 48-hour turnaround time, maintaining accurate records and documentation to support the findings

What we expect of you…

•    2 – 4 years of experience in Finance/Accounting working in a fast-paced, deadline-driven environment

•    Excellent written and verbal communication skills

•    Exceptional attention to detail

•    Strong time management skills

•    Have a passion for working in a fast-paced, rapidly growing startup environment
•    2 years or more of experience in billing/cash application processing
•    Detail-oriented and capable of reviewing data to find variances, trends, and errors
•    Solid organizational and time-management skills, including the ability to advance numerous competing priorities
•    Provide a high level of customer service
•    Coachable, reliable, and must display a positive attitude during stressful situations
•    Strong interpersonal and communication skills; speaks and writes clearly, concisely, and grammatically correct
•    Flexible to work extra hours to ensure all billing deadlines are met

What you can expect from us…

•    Generous and competitive total rewards package

•    Comprehensive and career-development resources to expand your skills and maximize your potential
•    Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate

Application
You can submit your application by clicking ‘Apply Now’. We will not consider applications received via e-mail or through other channels. We will review applications continuously, so please apply as soon as possible.

About Us

Featured four times in Forbes’s most innovative companies worldwide, we deliver innovative, safe, and convenient security solutions that add value to our customers. As a group, our goal is to help billions of people experience a more open world every day. We’re proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements, such as locks, doors, and entrance automation.

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