With roller shutter used in a wide range of industrial and commercial organisations, each installation will have its own unique role within the business. Whether your roller shutter is for security or logistical reasons, fast and reliable repairs are crucial for the efficiency of every business.
In order to keep operational downtime as short as possible, we provide our 24-hour fault and repair service solution for roller shutters – where our UK-wide service network enables us to offer repairs as quickly as possible.
Our professional team of engineers not only service our own brand ASSA ABLOY roller shutters but can also provide repairs on doors from all other brands and manufacturers, including manual, electric, fire-rated and insulated roller shutters.
Despite regular maintenance, accidents and damages to roller shutters cannot always be foreseen. Roller shutter faults can range from accidental damage caused by external machinery or an internal malfunctioning electric motor. The first sign of a fault requiring repair is a failure of basic functioning, where your electric or manual roller shutter will not open or close. In such cases, immediate repairs are usually required as quickly as possible. Additionally, any error messages displayed by the control panel should be acted upon, prior to possible malfunctioning.
Our professional roller shutter repairs are carried out as quickly as possible by our UK-wide team, in order to ensure continued operation of your business.
The repair service from ASSA ABLOY Entrance Systems makes no distinction between our own products and roller shutter doors from other manufacturers. Should any faults occur with your electric operated, manual, insulated or fire-rated roller shutters, our professional service technicians can provide expert repair in a timely manner. Because of the speed of our services, downtime for your business is significantly reduced, resulting in greater efficiency for your operations.
With our comprehensive service agreements, you can enjoy peace of mind knowing that your roller shutter doors are in expert hands. Our team of trained professionals is committed to regular inspections, swift repairs, and efficient maintenance, ensuring that your roller shutter doors operate at peak performance. We prioritise your convenience, offering flexible scheduling and prompt responses to any emergency situations.
Quality, Health, Safety, and Environmental (QHSE)
At ASSA ABLOY, we maintain high standards in Quality, Health, Safety, and Environmental (QHSE) practices with internationally recognised certifications.
ISO 9001:2015
Our ISO 9001:2015 certification for Quality Management, awarded by LPCB since 1988, demonstrates our excellence in industrial door and loading bay equipment services.
ISO 45001:2018
Additionally, our ISO 45001:2018 certification by ISOQAR UK assures our commitment to safety in sales, installation, and repair of industrial doors and vehicle docking systems.
Company Approvals
At ASSA ABLOY, our numerous certifications and approvals from respected organisations such as SafeContractor, CHAS, Constructionline, Facilitiesline, Acclaim, Acclaim DTS, HACCP International, Secured by Design (SBD), and Avetta, highlight our commitment to excellence and safety. These endorsements emphasise our dedication to delivering top-quality products and services while prioritising safety, security, and compliance in all aspects of our operations.
ASSA ABLOY Entrance Systems is proud to be affiliated with key trade associations and industry bodies, including:
Door and Hardware Federation (DHF)
As an active member of DHF's Industrial Door group, we help drive standards for door installations and maintenance across the UK.
British Institute of Facilities Managers (BIFM)
Our membership in BIFM's register demonstrates our commitment to delivering quality solutions to facilities management companies and their suppliers.
Processing and Packaging Machinery Association (PPMA)
Being part of PPMA allows us to promote machinery sales and provide technical expertise to over 500 member companies, both domestically and internationally.
24/7 Priority Service - In the event of downtime, our local presence and fast response time ensures minimal disruption to your business.
First-Time & Long-Term - Our large inventory of spare parts and trained technicians ensure first-time and long-term fixes.
Original Spare Parts - As the original equipment manufacturer, we always use genuine spare parts to keep your entrance solutions in perfect condition.
Service All Doors - We service all types of industrial doors and loading bay equipment regardless of brand.
Safety And Quality Checks - All our packages include safety, compliance and quality control checks.
Digital & Connected Technology - With our digital services you get access to real-time data, analytics and full-service overview for maximum control.
Technical Documentation - We have defined procedures and specifications for servicing of all your doors and provide you with the full overview.
Budgeting - We offer service agreements, upgrades and emergency repairs, which enables you to plan and budget on an annual basis.